Victorian Safety Recall Issued For Leaking Hot Water Bottles

Over 4000 seized

31 July 2017

Article heading image for Victorian Safety Recall Issued For Leaking Hot Water Bottles

Image: Victoria Government

Victorians are being urged to watch out for a batch of faulty hot water bottles after a consumer received burns when the rubber seams of the hot water bottle split.

Consumer Affairs Victoria staff subsequently seized more than 4000 faulty “Hot Water Bag” products from Wens Bros Trading Pty Ltd’s warehouse and retail outlet.

Testing found the products didn’t have the rubber thickness and seam strength required, and failed to meet mandatory safety standards for hot water bottles.

The products also carried insufficient instructions explaining how to use them safely.

Minister for Consumer Affairs Marlene Kairouz urged Victorians to check their hot water bottles were safe.

“In the colder months, nothing is better than climbing into bed with a hot water bottle to keep warm – but this shouldn’t be accompanied by a fear that the bottle might burst,” she said.

“It is vital Victorians keep an eye out for these faulty and defective hot water bottles as they could potentially cause injuries.”

Ms Kairouz said the “Hot Water Bags” were unsafe and may not be robust enough to handle normal use, and urged any consumer who has purchased the product to immediately stop using it and to return it for a full refund.

Consumers who buy a hot water bottle should ask the supplier whether the product complies with product safety laws.

The public warning follows an earlier recall on exploding birthday candles as well as other toys and novelty products that had been discovered at Wens Bros Trading Pty Ltd.

A product recall notice for the faulty hot water bottles has been published at

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