As our city starts to get back on it's feet after the monster monsoon, make sure you understand how the financial assistance works.
Here's a full list of the financial help that is available now for Townsville residents impacted by the floods.
Community Recovery Hubs are open 7 days a week from 9am-5pm for you to speak to someone in person about your finances and other support services.
- Ground Floor - State Government Building
187-209 Stanley Street, Townsville
- Townsville Stadium – Murray Sporting Complex
Murray Lyons Drive, Annandale
- Brothers Townsville Football Club
468 Bayswater Road, Mount Louisa
- 1300 Smiles Stadium,
14 Golf Links Drive, Kirwan
- Bluewater Community Centre
14 Forestry Road, Bluewater
✔️ Far North Queensland Floods – Australian Government Disaster Recovery Payment $1,000 per adult and $400 for each child https://bit.ly/2MTZeTj
✔️ Far North Queensland Floods, February 2019 - Disaster Recovery Allowance for short term payment if a disaster directly affects your income https://bit.ly/2SvVWL6
✔️ Essential Services Hardship Assistance Grant - Supports people directly impacted by a disaster when they have lost one or more essential services for five days. $150 per person, $750 for a family of five or more https://bit.ly/2WJloMn
✔️ Emergency hardship assistance grant - Supports people directly impacted by a disaster to meet essential needs for food, clothing, medical supplies or temporary accommodatio, $180 per person and up to $900 for a family of five or more https://bit.ly/2RAxpjL
✔️ Essential household contents grant - If you are uninsured or unable to claim insurance, you may be eligible for financial assistance towards replacing or repairing essential household contents. Up to $$1,765 for single adults and up to $5,300 https://bit.ly/2BpP2x8
✔️ Structural assistance grant - If you are uninsured or unable to claim insurance, you may be eligible for a one-off payment to contribute towards repairs to your home to make it secure and safe. Up to $10,995 for single adults and up to $14,685 for couples or families https://bit.ly/2UKPyx2
✔️ Essential services safety and reconnection grant - if you are uninsured, or are unable to claim insurance, you may be eligible for a grant to help reconnect essential services that were damaged by a disaster. Up to $200 towards a safety inspection for each essential service (electricity, gas, water and sewerage or septic system). Up to $4,200 towards repair work to enable essential services to be reconnected (for example, electrical wiring) https://bit.ly/2WQCfgn
✔️ Disaster Recovery Funding Arrangements (DRFA) Category B disaster assistance for small businesses impacted by flooding. Disaster assistance loans of up to $250,000, and essential working capital loans of up to $100,000 https://bit.ly/2UL8L1F
For information and support phone the Community Recovery Hotline on 1800 173 349.
Follow the Townsville Disaster Information Facebook page for more updates.